EVALUATING THE ROLE OF ICT IN ENHANCING SERVICE DELIVERY IN TERTIARY INSTITUTIONS IN NIGERIA
Abstract
This study examines the role of information and communication technology (ICT) on improving service delivery in Nigeria's higher education institutions. It delves at how ICT tools and systems have revolutionized administrative, academic, and student services in universities, polytechnics, and colleges of education. The study addresses the benefits of ICT, such as improved productivity, transparency, and accessibility. It also covers the issues related to integrating ICT in Nigeria's higher education sector, such as limiting infrastructure, insufficient money, and digital literacy gaps. Finally, offers for utilizing the potential of ICT in Nigerian tertiary institutions are outlined..
Keywords:
Enhancing, Service Delivery, Tertiary, InstitutionsPublished
How to Cite
Issue
Licensing

This work is licensed under a Creative Commons Attribution 4.0 International License.