PAPERLESS OFFICE MANAGEMENT AND THE PERFORMANCE OF STATE OWNED TERTIARY INSTITUTIONS IN ENUGU STATE

Abstract

his study investigated Paperless Office Management and the Performance of State Owned Tertiary Institutions in Enugu State. Purposive randomly sampling was used to draw two state owned tertiary institutions in Enugu State (Enugu State University of Science and Technology, ESUT) and Institute of Management and Technology, IMT). The specific objectives of the study include; to examine the impact of electronic record management on the performance of ESUT and IMT and to ascertain the impact of online payment on the performance of ESUT and IMT. The population for the study consisted of 208 staff of the selected institutions (106 staff of ESUT, and 102 staff of IMT). A sample of 137 respondents was drawn using Taro Yamane sampling technique. Simple percentage was the statistical tool employed for data analysis while the chi-square was used for testing the null hypotheses at 0.5 level of significance a questionnaire developed by the researcher served as the instrument for data collection. The findings of the study revealed that electronic record management has significant positive impact on the performance of ESUT and IMT, online payment has significant positive impact on the performance of ESUT and IMT. Based on the findings, the following recommendations were made; school management should ensure that adequate ICT facilities are put in place to ensure efficient school record management and efficient financial management in tertiary institutions in Enugu State, government should provide enough fund for procure of ICT facilities in tertiary institutions, both the state and Federal government should work on the epileptic power supply in Nigeria, most especially in tertiary institutions to ensure efficient service delivery of tertiary institutions across the country.